Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
SOLIX is a 16-in-1 formula built on a base of Irish Sea Moss and Bladderwrack — two nutrient-dense seaweeds that together provide all 92 minerals the human body requires. The formula adds Burdock Root for lymphatic and blood support, Ashwagandha for cortisol and stress regulation, Elderberry for antioxidant and immune function, Turmeric for systemic inflammation reduction, Zinc for skin clarity and hormone receptor function, and Vitamin C as a collagen synthesis co-factor. Every ingredient was chosen because it addresses a specific, documented deficiency pattern common in women 25–55. Nothing in the formula is filler.
Most sea moss supplements on the market are single-ingredient or contain 3–5 compounds. They also typically offer 30 gummies per bottle — enough for two weeks on a two-gummy dose, which breaks the consistency the supplement requires to work. SOLIX gives you 60 gummies at the same price point, covering a full 30-day supply. The formula is also specifically designed around women's health — the hormonal, digestive, skin, and energy systems that are most affected by mineral deficiency in women between 25 and 55. A generic sea moss capsule designed for no one in particular is not the same product.
Yes. SOLIX is 100% vegan, non-GMO, and gluten-free. The gummies are made without gelatin. Every batch is manufactured in an FDA-registered, cGMP-compliant facility and undergoes third-party testing for purity, potency, and the absence of heavy metals and contaminants. Full ingredient disclosure is on the label and available on the product page.
If you are currently prescribed thyroid medication — levothyroxine, for example — we recommend speaking with your prescribing physician before starting SOLIX. The iodine content from bladderwrack supports thyroid function in women who are deficient, but it can interact with existing thyroid treatment protocols. This isn't a reason to avoid SOLIX — it's a reason to have the conversation with your doctor first so they can advise based on your specific hormone panel.
Most customers notice improvements in digestion and energy within the first 1–2 weeks. Skin changes — reduced inflammation, improved texture and tone — typically become visible around weeks 3–4. Hormonal and mood improvements tend to emerge more gradually, often fully apparent at the 4–6 week mark as mineral levels stabilize across multiple body systems. Anti-aging and structural skin changes (firmness, density) are the longest arc — most customers report clear visible differences between their week 2 and week 8 photos. We recommend committing to a full 30 days at minimum, which is exactly why our guarantee covers that window.
Two gummies per day, taken at any time that fits your routine. Most customers take them in the morning alongside breakfast, but there is no clinical requirement for a specific time of day. Consistency matters more than timing — taking them at the same time each day helps build the habit that makes the supplement work. Do not exceed two gummies per day.
Missing an occasional day won't undo your progress. Mineral restoration works over a cumulative window — it's the consistent daily habit over weeks that shifts your baseline, not any single dose. If you miss a day, simply resume your normal dose the next morning. Do not double up to compensate.
In most cases, SOLIX integrates well alongside other supplements. If you are currently taking a separate iodine supplement or high-dose zinc, you may want to review your total daily intake against recommended levels — SOLIX already provides meaningful amounts of both. If you're on any prescription medication beyond thyroid treatment, consult your healthcare provider. We can share our full supplement facts panel on request if your doctor wants to review it before you begin.
Standard shipping within the United States takes 3–5 business days from the date your order is dispatched. You will receive a tracking email within 24 hours of shipment. Expedited options are available at checkout. If your order has not arrived within 7 business days of the dispatch notification, contact our team and we will investigate with the carrier same day.
Yes — SOLIX ships worldwide. Wherever you are, you can order and receive your supply. International delivery typically takes 6–9 business days from dispatch depending on your country. Tracking is included on all international orders and you'll receive your tracking number by email within 24 hours of shipment. Please note that any import duties or customs fees charged by your country's postal authority are the responsibility of the buyer — these vary by country and are outside of our control. If you have a question about shipping to a specific country before you order, reach out via the contact form and we'll confirm availability and estimated delivery time for your location.
Yes, at any time. Log into your account and manage your subscription directly from the dashboard, or contact our team and we'll cancel it for you same day. We do not charge cancellation fees and we do not require a reason.
Address changes are possible if your order has not yet been dispatched. Contact us as quickly as possible via email or live chat with your order number and the corrected address. Once an order enters the carrier's network, address corrections become significantly harder and we cannot guarantee the change will take effect in time. We'll do everything we can, but early contact gives us the best chance of catching it.
SOLIX is covered by a 30-day unconditional money-back guarantee. If you're not satisfied for any reason — the results weren't what you expected, you changed your mind, the taste wasn't for you — contact us within 30 days of your purchase date and we'll issue a full refund. You do not need to return the product. There is no restocking fee and no fine print.
Send us a message via the contact form on our Contact page or by email, include your order number, and let us know briefly what didn't work for you. We process refund requests within 1–2 business days. You'll receive a confirmation email the same day we action it. The funds typically appear in your account within 3–5 business days depending on your bank or card provider.
Contact us immediately with your order number and a photo of the damage. We will reship at no charge and arrange collection of the damaged product where necessary. Damaged order claims are treated as same-day priority.